Once upon a time the assembly line was the symbol of cutting-edge innovation and efficiency in manufacturing. One day soon 3D printing could give the assembly line a run for its money.
The Postal Service has “coupled” its retail and delivery operations, both managerially and physically, since delivery services were first established almost 150 years ago. Historical patterns, or the needs for delivery service efficiencies, primarily determined the location of physical facilities, which typically house both delivery and retail operations. Demands for postal retail services are changing both geographically and demographically as consumers age and population centers shift.