In the sage words of Yogi Berra, “If you don’t know where you’re going, you will wind up somewhere else.” So, where does the U.S. Postal Service want to go? Well, by 2016 it hopes to end up a lot closer to solvency. And to get there, it developed the Delivering Results, Innovation, Value and Efficiency (DRIVE) management process.
This year marks the 40th anniversary of the Inspector General Act of 1978, but the concept of oversight goes all the way back to the country’s founding when General George Washington adopted a European practice by...Read More