What a difference a decade makes. The U.S. Census Bureau is planning to use technology in a big way for the upcoming 2020 census, relying on digital surveys rather than the traditional mailed-back paper surveys. Citizens will receive a letter in the mail directing them to fill out their survey online.
No pain no gain. The U.S. Postal Service has reduced spending over the past decade but it has come with a downside, notably a reduction in service. Over the past decade the Postal Service has reduced labor costs by $10 billion, improved productivity, and generally reined in spending.