Top 10 Postal Stories of 2016

Out with the old; in with the new. It's a common saying at the start of the New Year. In the postal world, however, some old things go out at the end of the year, only to return again in the New Year, like postal reform.

And, of course, some things never go away completely, which is a good thing. For example, we continue to get mail delivery to our doors at least 6 days a week no matter what is happening with the U.S. Postal Service's financial condition.

 

The Innovation Unit Dilemma

Innovation is a hallmark of the digital revolution yet for many companies innovation remains hard. The popular book The Innovator’s Dilemma notes that companies often either ignore a disruptive technology or if they recognize it, they try to manage it like their traditional business. The book says companies need to recognize the disruptive technology and then set up a separate unit to manage it.