For the major express companies, preparation for the next holiday season started right after the last one ended. If you’re one of the many Americans whose packages arrived after Santa did last year, you are undoubtedly glad to hear this. In 2013, an unexpected surge in online orders, combined with winter storms and sparse airplane capacity, resulted in FedEx and UPS missing deliveries for Christmas.
The U.S. Postal Service has an obligation to ensure the safety of its employees by creating and maintaining a violence-free work environment. Our recent audit work confirmed that the Postal Service has a comprehensive program to identify, review, report, and address employee assaults.