Imagine ordering groceries and having them delivered to a mailbox that signs for them, monitors and controls temperature to prevent spoilage, and alerts you that your food has been safely delivered.
Meet the connected mailbox.
People aren’t dying like they used to. Thanks to medical advances and better lifestyle choices, Americans are living a lot longer. In fact, those who are 65 or older account for 14.1 percent of the U.S. population, or about 45 million people — the highest percentage ever, according to the Administration on Aging. By 2020, seniors will account for 16.1 percent.
As the number of older Americans increases, so do their needs. Not all of those needs are being met. But the U.S. Postal Service could change that.
When online, how do you know who you’re really communicating with? Does that affect your shopping or banking habits? Do you know people who don’t use the Internet much because they are afraid of identity theft?
The latest statistics from a Pew Research Center study demonstrate the pull of the Internet:
•80 percent of Americans are users, whether through personal computer, tablet, or smartphone;
•many of those users do not conduct any kind of commerce;
•30 percent have not made a purchase online;
•and 40 percent do not bank online.
Out of 23 posts in industrialized countries, the U.S. Postal Service is one of the few remaining posts not offering an eMailbox solution to its citizens. And while there are private sector technology industry standouts in the U.S. that have developed widely popular e-mail and secure storage services, their business models sacrifice consumer privacy in the interest of ad-based revenue generation.
In December 2009, the Universal Postal Union (UPU) obtained exclusive rights to the “.post” top-level domain for the postal community from the Internet Corporation for Assigned Names and Numbers.
The .post domain joins existing prominent top level domains (such as .com, .edu, and .org), along with recent additions (such as .museum, .biz, and .aero.) The .post domain is intended to provide a secure space for members of the postal community to develop and deploy digital products and services.
Offering volume incentives is a common business practice in the U.S. and around the world. Although the U.S. Postal Service offers incentives to businesses that presort their mail, the agency does not offer incentives based strictly on the volume of packages shipped. One reason might be that offering volume incentives would lower the profit margin on each package shipped; yet, the potential volume increase of items shipped would make up for the smaller profit margins.
Globalization is not a new phenomenon. Throughout history, people sought better ways to correspond and trade over great distances. In recent times, a number of key forces emerged to fuel globalization. Perhaps most important, technological advancement like the internet, personal computers, mobile devices, and global positioning systems (GPS) energized globalization at an unprecedented pace by facilitating instant information transmission, regardless of distance, at a decreasing cost. The result was a dramatically changed business environment.
President Obama’s State of the Union address in January included the announcement of the National Wireless Initiative, which would expand wireless broadband coverage to 98 percent of the population within 5 years. With that large percentage of the population on the verge of being wired, could such a network be leveraged by the U.S. Postal Service to modernize its obligation to deliver mail to every household in America?
[dropcap style="font-size: 60px; color: #9b9b9b;"] H [/dropcap]ow has the digital age changed your life? Do you still shop in a store or buy online? Get the newspaper delivered or have an online subscription? Read hard copy books or use an e-reader? If you chose the digital options, you are not alone. You may be a digital native, one of those who are most comfortable working in a digital environment.
The Office of Inspector General (OIG) independently audits the efficiency and effectiveness of Postal Service programs such as the online shipping solution Click-N-Ship®. However, OIG employees are also customers of the Postal Service, with their own experiences. Tara, a member of the OIG’s Communication team, tried Click-N-Ship® over the holidays and volunteered to write about her experience.