Is the U.S. Postal Service a business or a public service organization? Well, it’s actually both, and those overlapping – and sometimes conflicting – obligations have created major challenges for the agency over the years.
In 2001 First-Class Mail (FCM) hit an all-time peak of 104 billion pieces. Fast forward to today and it is down more than 40 percent.
Well, if you’re a reader of this blog, you also know that despite this, First-Class Mail remains the biggest provider of revenue and contribution (profit...Read More