Hotline Hot Tips

“If you see something, say something.” You’ve probably heard that directive piped through a train station or other public places, encouraging people to report suspicious activities. At the OIG, we make it easy to say something if you see something.


Leaving Traditional Benefits Behind?

Offering workplace benefits such as health and retirement programs and paid vacations is a well established way to attract and retain talented workers. But the structure of these offerings has been changing in the public and private sectors over the past 20 to 30 years for several reasons, including rising pension debts; a more mobile workforce; and a move towards simplified administration of benefits.


Maximizing Performance-Based Contracting

Performance-based contracting lets government agencies acquire services using contracts that define what is to be achieved, not necessarily how the work is done. The idea is that contractors have the freedom to define how they will achieve the objectives, which allows them to use innovative approaches. The government benefits by receiving best-value products and services.


Overtime as a Management Tool

Matching workforce to workload has been a long-term struggle for the U.S. Postal Service. In its banner years, when volume was increasing, the Postal Service often found it difficult to quickly reduce workhours to offset seasonal dips in mail volume. Over the past 6 years, as volumes have steadily declined, the Postal Service has done a better job of matching its work hours to its workload. It has its lowest number of career employees in 25 years and productivity has seen steady cumulative improvement.


The OIG Wants Your Help on Audits!

Have you ever wanted to contribute to or help develop the issues within an OIG audit? Or have you read an audit report and thought ‘I wish I had the opportunity to share my perspective and additional information with the auditors’?

With the addition of the Audit Projects section to our website, now you can provide feedback while the audit is being conducted. The Audit Projects section allows you to review the overview of an audit, contribute information, and send documents during this crucial planning phase. In essence, you become an audit team member for the project!


Are They Listening to Me?

To encourage employees to contribute constructive ideas to enhance customer satisfaction, generate revenue, increase productivity, and improve competitiveness, the Postal Service offers the web-based eIDEAS program. Postal employees can submit ideas online or at a mail processing plant kiosk.