It’s a Bird, It’s a Plane, It’s . . . Your Package?!?

Today’s consumers are a demanding bunch – expecting to get what they want precisely when and where they want it.

These changing expectations are putting the pressure on both brick and mortar retailers as well as online retailers. Pressure grows to deliver goods faster, cheaper, and with more flexibility. Now, customers expect free shipping and overnight delivery or, in some cities, same-day delivery.

It seems same-day delivery might not be fast enough for some. is toying with the idea of delivering packages within 30 minutes – via drone.


Great Expectations of Online Shopping

As online shopping has become the norm for many Americans, it has brought operational changes to both brick-and-mortar retailers and online retailers. Shipping costs are now a major consideration for companies. Retailers are working to control their shipping costs as their ebusiness grows, with the traditional retailers relying on their extensive network of stores to reduce shipping costs. Instead of shipping goods from centralized warehouses to far-flung customers, major retailers, such as Wal-Mart, Best Buy, and Gap Inc., deliver from stores close to their customers whenever possible.