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Reports

	Report Title	Date	Report Type	Category
Image	A Primer on Service Standards	09/02/2021	White Papers	Service Performance, Delivery / Mail Processing
Image	Package Delivery in Rural and Dense Urban Areas	09/16/2020	White Papers	Service Performance, Delivery / Mail Processing
Image	Reevaluating the Universal Service Obligation	05/06/2020	White Papers	Service Performance, Customer Service
Image	Same-Day Delivery: Implications for the U.S. Postal Service	01/08/2020	White Papers	Service Performance, Delivery / Mail Processing
Image	Addressing the Diverse Needs and Wants of Rural America: Opportunities for the U.S. Postal Service	09/16/2019	White Papers	Service Performance, Retail, Sales & Marketing
Image	Geographic Variation in Productivity	08/19/2019	White Papers	Service Performance, Delivery / Mail Processing
Image	Delivering the Best Customer Experience	12/13/2017	White Papers	Service Performance, Customer Service
Image	The Evolving Logistics Landscape and the U.S. Postal Service	08/15/2016	White Papers	Delivery / Mail Processing, Service Performance
Image	Technological Disruption and Innovation in Last Mile Delivery	06/06/2016	White Papers	Delivery / Mail Processing, Service Performance
Image	Peeling the Onion: The Real Cost of Mail	04/18/2016	White Papers	Finance, Service Performance