
Operating During the COVID-19 Pandemic
The global pandemic of COVID-19 has impacted our country in ways that were unimaginable months ago. It is changing how people across the U.S. and around the world are working, shopping, even interacting with one another. States have ordered many stores and businesses to close. Businesses that continue to operate are faced with protecting their employees and customers, while coming up with creative ways to market and deliver their products.
The Postal Service continues to serve the public, operating on the front line, fulfilling the universal service obligation to deliver to every house and business every day. USPS is finding itself serving a population that is relying on it now more than ever. For many home-bound and quarantined people, home delivery is the only source for medicine and other vital supplies. During this time, the Postal Service has also prioritized the safety of its employees and customers.
We recognize the reality of the pandemic and have adapted our operations to maintain continuity while ensuring the safety of our employees. We are taking abundant care to minimize exposure to both our employees and Postal Service employees, using technology whenever possible. As we have told our employees, we also ask you to follow CDC guidelines, remain home as much as possible, and stay safe.
For questions or concerns about delivery during the pandemic, please go to usps.com to track mail or get information from the USPS Coronavirus FAQs page.
Postal Service employees, for work-related complaints or issues, please use our Hotline to let us know.
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Can you explain to me the difference between USPS, ISC, and Customs? I have a package that "processed through ISC" and don't understand who has it and where the package is in the process. Thanks
Are you delivering packages to India during corona pandemic?
Your response is highly appreciated.
Thanks and regards
This is inexcusable, even for a "virus" that lives on a surface per CDC for only about 5 days max.
I am beginning to think that USPS doesn't need funding since they are acting like they can't handle their jobs anyway. Leave packages to the big boys, like Amazon, UPS, even Fedex is shining brighter.
This Chicago plant has been an issue for years. Inspector General has even noted it in the past that they were inefficient by 80%. So why has there been nothing done about management there or the employees who are bragging about pay without having to work these last several months?