Operating During the COVID-19 Pandemic
The global pandemic of COVID-19 has impacted our country in ways that were unimaginable months ago. It is changing how people across the U.S. and around the world are working, shopping, even interacting with one another. States have ordered many stores and businesses to close. Businesses that continue to operate are faced with protecting their employees and customers, while coming up with creative ways to market and deliver their products.
The Postal Service continues to serve the public, operating on the front line, fulfilling the universal service obligation to deliver to every house and business every day. USPS is finding itself serving a population that is relying on it now more than ever. For many home-bound and quarantined people, home delivery is the only source for medicine and other vital supplies. During this time, the Postal Service has also prioritized the safety of its employees and customers.
We recognize the reality of the pandemic and have adapted our operations to maintain continuity while ensuring the safety of our employees. We are taking abundant care to minimize exposure to both our employees and Postal Service employees, using technology whenever possible. As we have told our employees, we also ask you to follow CDC guidelines, remain home as much as possible, and stay safe.
For questions or concerns about delivery during the pandemic, please go to usps.com to track mail or get information from the USPS Coronavirus FAQs page.
Postal Service employees, for work-related complaints or issues, please use our Hotline to let us know.
IMPORTANT - PLEASE NOTE: Complaints about the Postal Service — including lost, stolen or mishandled mail — that are unrelated to the content on this page will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.
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been in customs since June 11th 2020. I have order from
this company before and my shoes were here in 6 to 8 weeks.
I have never heard of something being in customs for so long.
During the Pandemic shutdown (April - June), mail carriers left mail to the nursing homes so they do not need to enter into the building due to safety reasons.
One nursing home resident was not happy that it was not in the mailbox. Is it ok for the nursing home to have the carrier drop off mail so the employees can deliver the mail directly to the apartments because residents were all quarantined.
(Your item is being processed by United States Customs.)
i know most people on this board, well everyone before me have been waiting longer than me, i just wanted to keep with the norm and list the dates ive been waiting so that the next person can maybe see a time frame he/she will be waiting. ive always heard that the mail never stops. what about customs?
Now, strap in for a minimum 30-60 days for that $100 worth of soccer apparel you had to order from Spain...