
Operating During the COVID-19 Pandemic
The global pandemic of COVID-19 has impacted our country in ways that were unimaginable months ago. It is changing how people across the U.S. and around the world are working, shopping, even interacting with one another. States have ordered many stores and businesses to close. Businesses that continue to operate are faced with protecting their employees and customers, while coming up with creative ways to market and deliver their products.
The Postal Service continues to serve the public, operating on the front line, fulfilling the universal service obligation to deliver to every house and business every day. USPS is finding itself serving a population that is relying on it now more than ever. For many home-bound and quarantined people, home delivery is the only source for medicine and other vital supplies. During this time, the Postal Service has also prioritized the safety of its employees and customers.
We recognize the reality of the pandemic and have adapted our operations to maintain continuity while ensuring the safety of our employees. We are taking abundant care to minimize exposure to both our employees and Postal Service employees, using technology whenever possible. As we have told our employees, we also ask you to follow CDC guidelines, remain home as much as possible, and stay safe.
For questions or concerns about delivery during the pandemic, please go to usps.com to track mail or get information from the USPS Coronavirus FAQs page.
Postal Service employees, for work-related complaints or issues, please use our Hotline to let us know.
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how long is customs at the moment for packages?
Thanks for the help!
Several neighbors, including myself, have asked her to do so.
Another package shows arriving July 5 in Pennsylvania depot and then never leaving for Texas. I am afraid to order anything that would be shipped by USPS. I won't be shipping anything by USPS either!
Your package tracking needs to be upgraded to compete with UPS, FEDEX, AMAZON etc. in order to compete in todays world.
I live in Puerto Rico and usually packages take about 5-10 days to arrive from any US State. I opened a claim yesterday and they told me that I should wait a few days, but I’m afraid that it takes too long, and loose my opportunity to claim Amazon if the package is indeed lost. I really hope that you can help me.