According to the article below you have extended delivery times for basically most all types of mail. Contrary to what is stated, First Class Mail has also been and continues to be delayed. Well, we are still paying the SAME AMOUNT OF MONEY! So either you lower rates to adjust for the difference or hire more drivers and buy more vehicles to get the mail delivered ON TIME! There is no excuse for me paying the same and getting less. We all should get a refund for every letter and package that's late for which we have to pay for postage/shipping costs. Your excuse for not fulfilling the service obligation that you are advertising is grounds for a Class Action Suit and USPS needs to get on the ball and deliver the mail as advertised or lower the rates to compensate for service not rendered or... get a new PMG. You provide a delivery date and then at the last moment, change it to "arriving late or delayed delivery" with absolutely NO explanation being provided to the customers. UNACCEPTABLE. The Post Master General needs to be put on notice as of now. He is paid $291,650 a year to get the job done and this ain't cutting it! Congress is aware of his careless attitude and so are USPS customers.

As per USPS WEBSITE:
"USPS® Coronavirus Updates: Expected Delivery Changes

USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.
Apr 17, 2020•FAQ
Article Number
000004253
Customer Information
I understand some of my mail delivery may be delayed? Why?

Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.

When will this happen?

This change is effective April 17, 2020.
How will this affect delivery of Priority Mail?

Priority Mail's two-day and three-day service commitments will be extended to three days and four days, respectively. Customers will continue to receive improved product tracking and as much as $50 in free insurance.

Will this affect delivery of Priority Mail Express®?

Priority Mail Express service, which guarantees overnight service, and one-day service commitments for Priority Mail will not change.


Will First-Class Mail be delayed too?

There is no impact to First-Class letters and flats. However, First-Class Package Service® two and three day service commitments will be extended to three and four days respectively.

Of course there are going to be delays, the USPS is dealing with monumental Christmas Volumes without any of the supplemental workforce that is hired during the peak holiday season. Employees are taking COVID leave to take care of family members, employees are encouraged to stay home if they feel sick to prevent the spread of the virus in case they have it. short staffing and and an increase in volume is hurting the customers and also the employees who are working massive overtime, regardless of what the PMG says there is LOTS of overtime. your one package is important to you but look at it as a grain of sand on the beach..... In fiscal year 2019, the Postal Service delivered 143 billion pieces of mail to 160 million delivery addresses and operated more than 31,000 Post Offices. over 600,000 employees still working are considered essential workers.

Post office in Ida, MI. has no posting up about wearing mask and they are not wearing mask behind counter.

I know of a New York Sate USPS post master that is at a wedding in Florida right now and when she comes back she is not quarantining. Is that legal?

Now, the post office is using COVID as an excuse to screw around with people's deliveries.

This is getting ridiculous. First Amazon did it. Then, along came the price gougers and scalpers with their extortion. Now, the Post Office, too? I am SO tired of COVID being just about every business's excuse to slack off. This whole situation has been used as one big smokescreen for slimy business practices!

I have a package that was sent to Ireland 50 days ago today.
All I get from the USPS tracking is that it was sent from Atlanta on July 3rd.
I know there's a slowdown, but 50 days and counting?

Tell your local postal employees that you want their office workers who face the public to wear a mask (properly) and keep their distance. And regularly disinfect those touch screens. Most postal workers do, but a minority don't. Is it as simple as Democrats do but Republicans don't? Or is it just that those who get their "news" from hard right sources really do believe that it's all a plot to destroy America? If the postmaster general can't buck the guy in the White House, can the regional directors issue their own directives? Can the union bring some pressure on this, for the safety of their members and the public?

It appears that this is not a site to find answers but a site where customers can vent. Ok - here's my story. We are trying to settle an estate. We sent 7 certified letters on July 15. Today is the 29th. The closest destination for delivery is approximately 30 miles away. It has not been delivered. One of the letters showed as a confirmed delivery on the informed delivery site. Another letter shows to be still in transit but the card attached to that certified letter has been returned. The other 5 letters just refer to the covid situation and say that the letters will be late arriving.
When I originally took the letters to the post office on July 15 - the clerk told me the letters would be delivered either the upcoming Saturday or the following Monday. She didn't say she didn't know when they would get there because of the covid virus. I feel I was duped.

Yeah I’ve had a parcel that I ordered that was in "pre shipment going on 7 days. A friend of mine ordered his days after I did an received his parcel, from the same place and received in the standard expected amount of time. Which makes wonder what gives? the same covid excuse does not hold up considering they originated from the same place. Makes me wonder if USPS is playing politics hoping for a government bailout for unsustaainable business practices. Leaves me asking What can Brown do for you? Go Teamsters

Hello, 60+ packages were picked up from our buildings mailroom and at least 43 of those packages are still in pre-shipment. It's been two weeks now, and been getting a lot of customer complaints. I understand there are delays but last weeks packages were already scanned so I am feeling helpless. I called USPS and they are going to find out who picked them up but meanwhile i'm not sure what to tell customers? Or if they are lost will USPS be liable for that or is it a complete loss?

Does anyone from USPS even read the comments on this site? It obvious there are so many packages that are either missing or got lost during transit. I myself have a package that was mailed 05/26 from another country. It finally showed up in Chicago Regional Distribution Center on 07/18 and supposedly in transit to destination. It used to have an ETA of 07/22 but its now 07/26 and status hasn’t change. It understand that it should take longer now due to Covid 19 but its been over 2 months and i still have yet to received the package. I’m calling out the Inspector General to do something about this. Do your job!!!!

Their stealing packages midst a pandemic. Any lost,damaged,undeliverable, or not readable if not returned to sender is auctioned or supposedly dishgarded! Had a package sent from west coast to East never made it. Said it was dead mail. But for wks I called and same distribution center has lost multiple priority boxes per a local post office there! It’s a disgrace!!