We don’t collect any personally identifiable information unless you choose to provide it. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. Postal Service (USPS), is authorized by 39 U.S.C. § 404, 18 U.S.C. § 3061, and 5 USC App. § 3.
If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. § 552a) and we won’t disclose your identity without your consent unless it is unavoidable. However, the information you provide may be disclosed to other parties in some limited circumstances, including:
1) For law enforcement purposes;
2) In legal proceedings involving USPS or the USPS OIG;
3) At the request of Congress;
4) To employees and contractors who need the information to do their jobs;
5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits;
6) To a person who shows that the information is needed to prevent death or serious injury;
7) To the Equal Employment Opportunity Commission, Office of Special Counsel or Merit Systems Protection Board, pursuant to a complaint;
8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency.
If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided.
All things considered, the U.S. Postal Service performed well in processing and delivering election and political mail during the 2018 midterm elections. But there are areas that could be improved for the general election in 2020.
In response to a request by the Postmaster General, we...
This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate....
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