• Project Title:
  • Employee Exit Process
  • Start Date:
  • Wednesday, June 17, 2020
  • Estimated Report Release Date:
  • January 2021

Exit processing refers to procedures followed when an employee separates from the Postal Service. Separations are personnel actions that result in taking the employee off the rolls of the Postal Service. Procedures vary depending on the employee (i.e., staff or contractor) and the reason for the separation.

Separations are generally either voluntary or involuntary. Types of voluntary separations include resignations at the employee’s discretion, to avoid separation for cause, due to an illness, or to perform military service. Involuntary separations include removals, separations-disqualification, termination or separations of non-career employees, separations-disability, reductions in force, death, and ineligibility for reemployment.

  • Do you think the employee separation process is efficient? 
  • Are there opportunities to enhance the processes and procedures when employees exit the agency?
  • Do you have knowledge of former Postal Service employees accessing secured facilities or systems after their separation date?
     

Comments (17)

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  • anon

    My wife has just been fired from being a mail carrier at her 90 day evaluation. Her supervisor told her she wasn't fast enough doing her route. During the 90 days her supervisor never sent someone with her on her route to give her tips on how to cut time off her route. I think her supervisor could have offered her some help when he noticed her struggling. A good supervisor would take the time to offer some advise and suggestions. Maybe ride along with her and show her some short cuts. I think the supervisor needs to do more supervising. Or he should be fired.

    Aug 11, 2020
  • anon

    Hello there.. I am currently an employee - I think... Let me let you know what is going on over here.. I am a highly qualified applicant that was looking for a job that was daytime, paid well and relatively local. I was offered zero interviews and invested my time to call the postmaster myself before accepting the position. Zero interviews - fine .. I received the job and spoke to the postmaster told him I was fine for working weekends - although I researched working Sundays and found adequate information that turned out incorrect. In short - I didn't mind working Sundays - after 1pm.. Come to find out they want your entire Sunday. I am still willing to work every single day including holidays if necessary. Nope. not enough.

    Aug 07, 2020
  • anon

    Our local mail carrier put my package in someone else’s box and nothing is being done everyone that Iv spoken with Are either rude and nasty and very Dismissive who do I contact and get results?

    Jul 24, 2020
  • anon

    I have a question , how would I go about finding out which dept. one of the enployees that work for the post office?

    Jul 23, 2020
  • anon

    Yes I believe that they should have a better exit plan ..sometimes carriers just want to quite due to no communication, also that when the manager that we have is so nice she has to talk them out of leaving the exit plan needs to be a communication process see how employees are doing asking ? Not just carrier but especially for clerks some feel like they don’t know if they are coming or going coming in when they feel like ..who knows I have been there since 1991 and I have always just walked in and do my job I have seen it no communication ...

    Jul 20, 2020
  • anon

    Check my mail

    Jul 20, 2020
  • anon

    No. The USPS does not have an effective employee exit process. I have friends who have retired not because they didn't like their job, but because things are a circus and they got tired of the theatrics. No one has asked any of them why they left when they did. CCAs have just walked in midshift and dropped routes never to be spoken to again. I dare say if half my city quit tomorrow no one would ask why. No one wants to know why. A exit interview might enlighten everyone (management and your office) about how much is wrong in the facilities. And, based on my experiences with management and the OIG's office no one cares. Do we have separated employees coming into the building? Well, yeah. They have to come in repeatedly to get paperwork, get and answer, get information, get a signature, or best of all, come in weekly for 4 months to pick up their last check. It's normal. No one thinks twice about a separated employee coming in because they have to get something else done or picked up.

    Jul 12, 2020
  • anon

    Even the USPS in Lithia is not abiding by the law. Face masks within 6 ft of each other. This is NOT right!!

    Jul 09, 2020
  • anon

    The lack of an exit interview strategy, as that which is often used in the private sector, would and could be a vital tool in cutting turnover rates and hiring costs within the Postal Service, especially when applied to the Rural Craft. Too often, Managers do not hire efficiently, do not value their new hires, fail to provide adequate training, and treat new hires as if they are expendable and are inconsequential. They often berate new employees, treat them in an arrogant and disrespectful manner, and then fail to understand why they quit. They then are quick to cry for replacements. Required exit interviews, or interviews sent to the employee exiting, could be utlized to pinpoint the cause of constant and costly turnover rates, up to and including mismanagement.

    Jul 07, 2020
  • anon

    I so agree w/what u said!!.....been in the rural craft 25 years.....only out of DIRE need did I stay....it’s been heartbreaking .....she speaks the truth sadly. The PM in our office atm I have faith really wants to make things better & is doing a decent job.....but will HIS superiors let him?......no one ever stays in our office but they all say they’re going to.....I just don’t get it.

    Jul 16, 2020
  • anon

    WHY DOES EVERTHING GET STUCK AT THE ALLEN PARK MI POSTALL DISTRIBUTION CENTER? Everything flows so smoothly and BAM, It hit's Allen Park and STOPS DEAD. Is it the people or the process?

    Jul 07, 2020
  • anon

    Do you think the employee separation process is efficient? - Hard to say, what would be efficient exactly? I think the process is convoluted, especially for career separations. The hangup IMO is how terrible the software used is, it ends up leading to a bunch of administrative controls implemented by some HR people (usually filling out some unofficial form or emailing someone before attempting to process/input something) to compensate . Are there opportunities to enhance the processes and procedures when employees exit the agency? - A better record keeping system than paper cards and paper forms to maintain accountability of all necessary assets being collected on an employee departing a facility. Upgrades to the badge system software so that it is simpler to authorize/revoke access privileges to a facility, perhaps also if it would automatically give a default/baseline level of access based on the employee form 50 status (so they can at least get into the gate/front door). Do you have knowledge of former Postal Service employees accessing secured facilities or systems after their separation date? -Yes, usually folks who retired and they came back to turn things in, such as their badge.

    Jul 07, 2020
  • anon

    As President of a small branch of the NALC, I have often marvelled that when a CCA resigns from the Service after having passed probation that so little attention is paid to the reasons why. There is a wealth of information from this source which could lead to significant improvements.

    Jul 06, 2020
  • anon

    Absolutely Not! I was fired as a career rural carrier on 2/16/17 for filing 5 cases of discrimination by managemnt. The firing official never allowed me a admin or judicial review. Delayed my final pay for 2 yrs & blocked all legal action by my legal representative. This occurred at PO 30441.

    Jul 03, 2020
  • anon

    No. As president of the PPOA (postal police (PPO) union) I’ve found it apparent that the Postal Inspection Service goes out of its way to NOT obtain exit interviews of PPOs leaving the agency. The USPIS does not want there to be a discoverable record indicating the specific reasons for departures/quits because that is one of the factors interest arbitrators look to in order to evaluate whether pay increases are warranted (another factor being difficulty in hiring). The USPIS is well aware that if it routinely obtained exit interview forms, those forms would point to inadequate compensation as the OVERWHELMINGLY PRIMARY reason for quits. I’m happy to assist in any way deemed necessary as the OIG delves into this issue.

    Jul 03, 2020
  • anon

    No ‘ the post office exit process is a complete joke. We have a mentally unstable employee at our distribution PD&C our managers have been trying to get rid of for the longest time. Just about every employee hates working with this person, and this employee causes a hostile work environment almost on a daily basis. We are in fear of this employee, but no one does anything to change this. He has told supervisors to go F off on several occasions. He told the post office he broke his foot ‘ when in actuality he was in jail for drunk driving, but the union is so powerful in the post office that apparently nothing can be done! It’s going to take this person going off the deep end and coming to work and shoot someone before anyone will fire this unstable employee. So no the post office exit ‘ is a complete joke.

    Jul 02, 2020
  • anon

    I recall an field agent still had possession of his badge after his retirement, which still worked to the doors enters the facility. His access was never shut off in the badging system. You do need to look at the termination process. His access should have been removed in the system. Moreover, all terminated employees access should be removed to all systems prior to the badge being sent to headquarters. Not doing this can lead to damage to facilities/physical assets, lack of staff safety, unauthorized access to facilities, systems, and data, and loss of physical assets and sensitive data thereby negatively impacting the Postal Service brand.

    Jul 02, 2020