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All things considered, the U.S. Postal Service performed well in processing and delivering election and political mail during the 2018 midterm elections. But there are areas that could be improved for the general election in 2020.
In response to a request by the Postmaster General, we...
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This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate....
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In this factional postal world, a lot of people seem to agree on one thing: U.S. Postal Service workers should wear uniforms, regardless of position or career status.
Comments to two previous blogs on postal uniforms support that assessment. In 2012, we ran a...
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Since 2014, the Postal Service has deployed Small Package Sorting System (SPSS) machines to address capacity shortfalls at processing facilities. The Postal Service reported shipping and package volume has increased 53 percent since 2014. The SPSS machine was designed to provide automated...
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