If you have a general question about the USPS OIG or need to file a USPS OIG Hotline complaint, please do not use the contact information below. Visit the General Information or File a Hotline Complaint pages.
If you have a Congressional inquiry, please contact us by email.
If you are a reporter or member of the media, please contact Agapi Doulaveris at 703-248-2286 or by email.
With three agencies that have “U.S. Postal Service” in their names, and each one having different responsibilities and jurisdictions, it’s no wonder people sometimes aren’t sure where to turn for help with lost, delayed, or damaged mail.
With the Postal Service solely responsible for mail...
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Why does the U.S. Postal Service charge the same price for a greeting card going from Washington, D.C., to California as it does from Manhattan to Queens? Because the Postal Service must follow a set of regulations designed to ensure that everyone can send and receive mail at a reasonable price...
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The global pandemic of COVID-19 has impacted our country in ways that were unimaginable months ago. It is changing how people across the U.S. and around the world are working, shopping, even interacting with one another. States have ordered many stores and businesses to close. Businesses that...
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Beginning in 2018 the Postal Service purchased new lift gates – equipment on the rear of a truck that helps load and unload mail containers from the truck. The lift gates were designed to save costs through efficiency and improved safety. The new lift gates are a tuck-under style (moves out from...
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