Congressional and Media | USPS Office of Inspector General

Congressional and Media Inquiries

If you have a general question about the USPS OIG or need to file a USPS OIG Hotline complaint, please do not use the contact information below. Visit the General Information or File a Hotline Complaint pages.

Congressional Inquires

If you have a Congressional inquiry, please contact us by email.

Media Inquires

The following contact information is for news media only. OIG media relations specialists are not available to handle USPS customer service issues.

If you are a member of the news media, please email press@uspsoig.gov or call 703-248-2100.

Latest Blog Posts

The OIG Testifying Before Congress

From time to time the OIG, usually represented by the Inspector General (IG), is asked to testify before a Congressional committee or subcommittee. Our agency may be asked to testify about various aspects of Postal Service operations, our investigations into such areas as drug trafficking, or an...

You hear about it a lot in the news lately — so many businesses having trouble fully staffing their workplaces to keep up with customer demand. While this is a fairly recent problem, it’s been an ongoing one for the U.S. Postal Service throughout the pandemic.

In order to ensure workers,...

Today, the nation celebrates its 245^th birthday. Did you know that in just a few weeks the U.S. Postal Service will mark its 246^th? That’s right, July 26, 1775 — the day the Second Continental Congress appointed Ben Franklin as its first postmaster general — is recognized...

How Effectively is USPS Managing and Monitoring Change of Address Applications?

The change of address (COA) process, which can be done online or at a post office, is important to ensure customers continue to get their mail, but this information is also vital for business mailers who rely on accurate addresses to reduce undeliverable mail. National Change of Address (NCOA)...

The Postal Service faces ongoing cyber threats such as system or network tampering, malware attacks, and credential theft that could directly affect its customers, partners, and employees. It is predicted that in 2021, worldwide cybercrime damages will cost $6 trillion annually.

The...