If you have a general question about the USPS OIG or need to file a USPS OIG Hotline complaint, please do not use the contact information below. Visit the General Information or File a Hotline Complaint pages.
If you have a Congressional inquiry, please contact us by email.
If you are a reporter or member of the media, please contact Agapi Doulaveris at 703-248-2286 or by email.
For some businesses, transportation is a simple matter, getting things from point A to point B, or maybe even getting things from point A to points B, C, and D. For the U.S. Postal Service, it’s a different level of complexity altogether.
Using both contractors and postal-owned...
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Guess who just celebrated an anniversary? The Postal Service. Yesterday marked 245 years since Congress created the United States Post Office Department. So, it seems fitting that today is the day we wrap up our series on the value of the Postal Service. This week’s blog focuses on the economic...
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The COVID-19 pandemic and stay-at-home orders have shown us all the value of having mail and parcels delivered to our door, but even during normal times there are remote and rural communities that rely solely on the Postal Service to deliver their parcels year-round.
Our white paper “...
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Mail is considered missent when it is sent to the wrong processing and distribution center or delivery unit. For example, mail originated in Albany, NY, addressed to Tampa, FL, but was received in San Francisco, CA. In 2019, the OIG surveyed postal managers, and they named missent mail as a top...
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Exit processing refers to procedures followed when an employee separates from the Postal Service. Separations are personnel actions that result in taking the employee off the rolls of the Postal Service. Procedures vary depending on the employee (i.e., staff or contractor) and the reason for the...
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