If you have a general question about the USPS OIG or need to file a USPS OIG Hotline complaint, please do not use the contact information below. Visit the General Information or File a Hotline Complaint pages.
If you have a Congressional inquiry, please contact us by email.
If you are a reporter or member of the media, please contact Agapi Doulaveris at 703-248-2286 or by email.
People tend to attach special meaning to certain places. It turns out, the post office is just such a place for many rural Americans.
Rural customers value the social aspects of the U.S. Postal Service, including its place in the community, according to our latest white paper,...
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Bigger isn’t always better. Take microbusinesses, for example – small businesses of fewer than 10 employees. They make up 75 percent of all employers in the country and fuel the U.S. economy.
They also drive innovation and competition, and some even grow to be larger enterprises that...
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There’s been a lot of talk lately about the urban-rural divide in this country. But the U.S. Postal Service has had to deal with it in one form or another since its founding.
Our recent white paper...
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The Postal Service offers insurance against loss or damage when shipping packages. Some products, like Priority Mail International and Priority Mail Express International, include insurance in their postage price. Customers can choose to purchase up to $5,000 in additional coverage for a fee. A...
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Landlords have a duty to ensure buildings they rent are in good condition. The responsibilities are usually outlined and agreed upon when a renter enters into a lease agreement. The Postal Service operates more than 20,000 post offices and processing plants at leased facilities. The cost of...
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To send mail from one location to another, the Postal Service generally has to collect, process, transport, and deliver the mail. These functions are interdependent and the Postal Service has timelines for moving mail from one function to the next. These timelines help the Postal Service process...
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