• anon

    Not only is understaffing a major issue, but route organization and employee training could use some improvement. There are new carriers coming into the chronically understaffed offices with little guidance. I think holding management accountable for understaffing will help prevent carrier burn out and improve customer service. Consistency and clarity would make the workplace smoother, more productive, and more enjoyable. This chart doesn’t explain much, but I’m hoping for a resolution to this national problem.

    Jan 30, 2020
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