• anon

    USPS seems to already be in need of better tracking with accurate updates. My college text books have been “delayed” in the Ft. Worth distribution center for 2 weeks, along with an order for my business. My parents (who live next door) are still waiting on something they ordered a month ago to arrive. Tracking just says “on its way, but arriving late” with the last update on Sept. 1. I opened a case and nobody ever contacted me about a resolution, but I did get a feedback form asking how my experience was with the case. Considering this all, I’m not so sure any one technology is going to become more important for USPS, but I would say all of your electronic communications could use some attention. I’m not sure what to tell my college professor, but right now I’m looking at 2 zeros in my first 2 weeks of school because USPS can’t get my college textbooks to me. I’d at least like to know why I’m about to fail a class. Not sure what I did to deserve this, but nobody is contacting me about it either.

    Sep 08, 2021
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