The U.S. Postal Service spends billions of dollars every year on contracts for goods and services ranging from transporting mail across the country to mowing the grass at the local post office. 

The OIG works to ensure integrity in the contracting process in multiple ways. Our auditors regularly examine different types of contracts to ensure the Postal Service is following its contracting rules. For example, last November, the OIG released an audit report that examined how local facilities managed cleaning contracts and found problems such as sometimes not ensuring cleaners weren’t paid for days when they didn’t show up for work. 

Occasionally, problems are more serious, and fraud is involved. Our Office of Investigations has closed 92 contract fraud investigations in the last two years. This past June, as a result of an OIG investigation, a federal judge sentenced a subcontractor who committed wire fraud in connection with overcharging for maintenance and repair work at postal facilities. 

Everyone has a role to ensure integrity in the Postal Service contracting process, and we welcome your assistance. If you are aware of any waste, fraud, or misconduct involving Postal Service contracts, please tell us using the USPS OIG’s Hotline.  

Do you have any suggestions for how the Postal Service could improve its contracting processes? Let us know in the comments below. 

Comments (4)

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  • anon

    The lobby at our Madison Pa15663 Post office is a disgrace to the postal authority it’s filthy. The person running the facility it seems lax in the duties of making sure mail is placed in the correct box upon speaking with others it’s happening to their mail as well

    Aug 17, 2022
  • anon

    I recently visited the North Palm Beach Office at 643 US Hy 1, 33408.FL As an American, I am sad to see the filth of the building inside and outside. The parking area and planting areas are NOT taken care of at all! What a disgrace to America, the Town of North Palm Beach, FL. It is very apparent that NO ONE cares! I will never visit that facility again ever! VERY SD.....

    Aug 02, 2022
  • anon

    Our postal delivery facility has no AC. It has been over 100 degrees outside and the building is over 85. How can we get management to fix this issue?

    Jul 20, 2022
  • anon

    Thank you for your feedback. This has been forwarded to our Hotline. We also have an upcoming audit on COVID-19 Test Kits Distribution. Please visit our upcoming audits page to learn more!

    Jul 27, 2022