What service is most important to you?

Don’t let the decline in mail volumes over the past few years fool you. People still place a high value on postal services. Postal customers especially value being able to interact with postal employees at a Post Office as compared to other retail alternatives. And while some people might be indifferent to Saturday delivery of letters, they still value Saturday delivery for packages.

 

Putting the Success in Corporate Succession

The U.S. Postal Service’s workforce demographics add an extra layer of challenges to an organization that already has plenty. We recently blogged about the Postal Service’s brain drain – the loss of institutional knowledge due to a large number of workers retiring. This week we look at the additional challenge of creating a robust corporate succession plan when nearly half of the Postal Service’s executives will be eligible to retire by 2015.

 

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Would you support reduced service standards if the Postal Service lowered costs?

Recent Comments

  • 16 hours 24 min ago
    How can the Post Office get away with this nonsense "Animal Interference" when not delivering a package on promised day of delivery?Do they really think we will buy this dishonesty?
  • 17 hours 27 min ago
    The real problem with carriers constantly lying about delivery is that the customers have no recourse when they do not receive their package. You can't get your money back because tracking says...

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