Given the significant role mailed ballots played during the 2020 general election — about half of all votes traveled through the U.S. Postal Service network — and the increased attention focused on voting by mail, we assessed the Postal Service’s readiness for the upcoming November mid-term elections.
The thought of mail traveling by rail conjures up a picture of railway mail clerks sorting letters as a train rolls along into the night. Traditional railway mail service ended long ago, fading away as the use of passenger rail diminished and new methods of sorting mail by machine arose. The last run of a Railway Post Office was in 1977.
The U.S. Postal Service has approximately 300 mail processing facilities. Some of these facilities perform better than others, some perform worse, and some struggle to reach even average performance. Our auditors examined 10 historically low performing facilities to find out why.