Few businesses are happy when employee turnover is high. It’s usually a sign of lackluster employee engagement, and it’s expensive to hire and train new workers. Keeping an eye on employee turnover rates and what may be causing them to rise is generally a good business practice.
By its very nature, the U.S. Postal Service is a labor-intensive organization. In fact, labor makes up three-quarter of total postal costs — or $57 billion.
Controlling these costs is essential to the long-term viability of the postal system. That’s why our latest white paper attempted to determine where labor costs are increasing, where they have shrunk, and how have they changed over the past 10 years.