With an organization as large as the U.S. Postal Service, it’s essential to move mail under any contingency, including when postal workers go on leave. Making sure the work gets done requires efficiently shifting personnel, which may mean USPS incurs additional costs, such as having to pay overtime to other employees.
The U.S. Postal Service, like many other companies, has a seasonal uptick in business. During peak season, which runs from the beginning of November to the beginning of January, the Postal Service handles increased volumes across different categories and requires hiring of non-career employees to help. The seasonal hires assist in every part of USPS, from processing to transportation to delivery. Over the past three peak seasons, the Postal Service hired anywhere between 26,000 and 49,000 employees each season.
The pandemic has caused a lot of businesses to struggle with having enough employees available to get the job done, and the Postal Service is no exception. As more and more job vacancies go unfilled, people looking for jobs have more choices about where to work. Which raises the question, how does the Postal Service stack up as an employer?