A recent presentation by Deutsche Post describes the German delivery and logistics company’s efforts to transform its retail network. One particularly interesting innovation is self-service Packstations. Like the U.S. Postal Service’s APCs (Automated Postal Centers), these kiosks allow customers to ship packages. However, Packstations also provide 24-hour access for parcel pickup. Customers can register to receive their packages at any packstation in the country. When the package arrives, the recipient receives an e-mail or text message.
Would you support reduced service standards if the Postal Service lowered costs?
16 hours 59 min agoHow can the Post Office get away with this nonsense "Animal Interference" when not delivering a package on promised day of delivery?Do they really think we will buy this dishonesty?
18 hours 2 min agoThe real problem with carriers constantly lying about delivery is that the customers have no recourse when they do not receive their package. You can't get your money back because tracking says...