When you run a business, you need to ensure the revenues from your products at least cover your cost of providing them. Pretty basic business principle. But for the U.S. Postal Service, it’s much more than that — it’s a legal requirement. Specifically, the Postal Accountability and Enhancement Act of 2006 requires every postal product to earn enough to cover its costs.
From time to time the OIG, usually represented by the Inspector General (IG), is asked to testify before a Congressional committee or subcommittee. Our agency may be asked to testify about various aspects of Postal Service operations, our investigations into such areas as drug trafficking, or an overview of issues raised in a recent audit or white paper.
You hear about it a lot in the news lately — so many businesses having trouble fully staffing their workplaces to keep up with customer demand. While this is a fairly recent problem, it’s been an ongoing one for the U.S. Postal Service throughout the pandemic.