Express or Bust

You get what you pay for with Priority Mail Express, the U.S. Postal Service’s fastest mail product. It’s not cheap, but it comes with a money-back guarantee should USPS fall short of the promised one- or two-day delivery.

 
A Changing Mail Mix Image

Far-Reaching Implications of New Paradigm

This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate. Still, the growth in Package Services has not been nearly enough to offset total U.S. Postal Service mail volume declines.

 

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Recent Poll

Would you support reduced service standards if the Postal Service lowered costs?

Recent Comments

  • 1 day 8 hours ago
    Fell victim to this today. Was waiting all day for my package that said it would be here by 8pm, and at 7:55pm got a notification that “front door/driveway was not accessible.” Such a blatant lie,...
  • 1 day 9 hours ago
    I use to love this service but now there are no images and inaccurate information for packages. I receive emails informing me a package was delivered (but it wasn’t), and then I get another email...

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