Most of the funds the U.S. Postal Service spends in workers’ compensation-related costs each year are legit. However, if medical providers or companies choose to profit illegally, look out. Our office, sometimes in partnership with other law enforcement agencies, will hold them responsible.
You may not have heard the term advance electronic data (AED), but that’s likely to change with the Synthetics Trafficking and Overdose Prevention (STOP) Act in place. AED, which includes information about a package’s content, is an important component in ensuring the security of packages coming into the United States through the international mail system.
U.S. Postal Service delivery points are increasing each year. Package volumes are rising steadily as well. And so are customer expectations. This paradigm tends to lead to an increase in customer complaints, especially when delivery performance doesn’t meet expectations.
The global pandemic of COVID-19 has impacted our country in ways that were unimaginable months ago. It is changing how people across the U.S. and around the world are working, shopping, even interacting with one another. States have ordered many stores and businesses to close. Businesses that...
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For many rural residents, mail is a lifeline, providing connections with government, commerce, and each other. The local post office offers a community a sense of identity as well as a retail hub that serves a central role, even as rural populations continue to decline. It’s not just an American...
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If you’re facing a decision – especially a big one – you want to have all the facts so you can make the best choice. It’s also true for organizations, including the U.S. Postal Service. But in one area, as our...
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The Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery date. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand.
The Postal Service uses contracted HCR supplier operated routes to transport mail and equipment between plants, post offices, or other designated points that receive or dispatch mail. In June 2016, the Postal Service implemented a GPS technology solution to manage their trailer fleet. The...
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