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Audit Reports

May
19
2021
Report Number:
21-133-R21
Report Type:
Audit Reports
Category: Finance

Voyager Card Transactions – Hemet, CA, Post Office

Background

The Hemet Post Office is in the California 6 District of the West Pac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service locations.

Every Postal Service-owned vehicle is assigned a Voyager credit card that is used to pay for commercially purchased fuel, oil, and routine maintenance. U.S. Bank operates the program, and Voyager provides a weekly electronic transaction detail file of all Voyager card transactions to the Postal Service’s Fuel Asset Management System (FAMS) eFleet application.

OIG data analytics identified offices with potentially fraudulent Voyager card activity. The Hemet, CA, Post Office had 4,351 posted transactions from July 1 through December 31, 2020, totaling $234,717. This included 578 Voyager card fuel purchases conducted using one supervisor’s PIN valued at $18,697 and FAMS marked 165 transactions as high-risk.

The objective of this audit was to determine whether Voyager card PINs were properly managed and Voyager card transactions were properly reconciled at the Hemet, CA, Post Office.

 

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

Instruct management
at the Hemet, CA Post Office to implement corrective action to assign
all employees unique Personal Identification Numbers for Voyager card
transactions.

 Closed $0 Agree
2

Instruct management
at the Hemet, CA Post Office to appoint the appropriate staff to update and
maintain Personal Identification Numbers.

 Closed $0 Agree
3

Instruct management
at the Hemet, CA Post Office to ensure that staff assigned to manage PINS
complete the eFleet Card for Site Manager Training and Voyager Fleet
Commander Online Training

 Closed $0 Agree
4

Reiterate the requirement to unit management at the Hemet, CA, Post Office regarding retaining documentation for two years including the receipts and monthly reconciliation reports and recording the vehicle number on all receipts.

 Closed $0 Agree
5

Reiterate the
requirement to unit management at the Hemet, CA, Post Office to report
lost cards and request a replacement and use the appropriate card to
fuel vehicles.

 Closed $0 Agree