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Mar
04
2021
Report Number:
21-069-R21
Report Type:
Audit Reports
Category: Finance

Voyager Card Transactions – Brick, NJ, Post Office

Background

This report presents the results of our self-initiated audit of Voyager Card Transactions - Brick, NJ, Post Office. The Brick, NJ, Post Office is in the South New Jersey District of the Atlantic Area. This audit was designed to provide Postal Service management with timely information on potential financial control risks at Postal Service locations.

Every Postal Service-owned vehicle is assigned a Voyager credit card that is used to pay for its commercially purchased fuel, oil, and routine maintenance. U.S. Bank is responsible for operating the program, and Voyager provides a weekly electronic transaction detail file of all Voyager card transactions to the Postal Service’s Fuel Asset Management System (FAMS) eFleet application. Site managers are responsible for monitoring Voyager card transactions in the FAMS eFleet application. FAMS provides a monthly Reconciliation Exception Report, capturing only transactions that are categorized as high-risk, which may be the result of fraudulent activity. Each month the Postal Service site manager is responsible for ensuring that their driver receipts are reconciled in FAMS. The review is critical since the Postal Service automatically pays U.S. Bank weekly for all Voyager card charges.

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

We recommend the Manager, South New Jersey District, instruct management to implement corrective action to (1) assign all employees Personal Identification Numbers (PIN) for Voyager card transactions and (2) maintain appropriate security to avoid the possibility of fraud or misuse related to potential PIN compromise.

Closed $0 Agree
2

We recommend the Manager, South New Jersey District, instruct management at the Brick Post Office to complete eFleet Card for Site Manager and Voyager Fleet Commander Online training.

Closed $0 Agree
3

We recommend the Manager, South New Jersey District, instruct management to implement corrective action to (1) assign all employees Personal Identification Numbers (PIN) for Voyager card transactions and (2) maintain appropriate security to avoid the possibility of fraud or misuse related to potential PIN compromise. Instruct management at the Brick Post Office to complete eFleet Card for Site Manager and Voyager Fleet Commander Online training.

Closed $0 Agree