We conducted this audit in response to an inquiry we received from The White House, Office of Presidential Correspondence, on March 25, 2020, on behalf of a constituent who raised concerns of alleged theft by a postal employee. The inquiry was initially referred to the OIG’s Office of Investigations (OI). OI did not find evidence of misconduct by the employee. However, OI suggested that the High Shoals (NC) Post Office restrict stamp inventory and conduct surprise counts. This audit was designed to provide Postal Service management with additional information on financial control risks at the High Shoals Post Office.

The objective was to determine whether the internal controls over stamps, money orders, and cash at the High Shoals Post Office were managed effectively.

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IMPORTANT – PLEASE NOTE: Complaints about the Postal Service – including lost, stolen, or mishandled mail – that are unrelated to the content on this page will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

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