The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational Safety and Health Administration (OSHA) safety laws. Our objective was to determine if Postal Service management is adhering to building maintenance, safety and security standards, and employee working condition requirements at post offices.
The Martinsburg, Gerrardstown, and Ranson (WV) Post Offices are located in the Appalachian District. We selected the Martinsburg Post Office based on interior square footage, the number of maintenance requests, and repair and maintenance spending. We selected the Gerrardstown and Ranson Post Offices based on their proximity to the Martinsburg Post Office. In addition, we reviewed Postal Service systems to identify maintenance issues and analyzed documentation for deficiencies.