The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational Safety and Health Administration (OSHA) safety laws. Our objective was to determine if Postal Service management is adhering to building maintenance, security and safety standards, and employee working condition requirements at post offices.
We selected the Maplewood Post Office based on interior square footage, the number of maintenance requests, and repair and maintenance spending. We selected the North County and Brentwood post offices based on their proximity to the Maplewood Post Office. In addition, we reviewed Postal Service systems to identify maintenance issues and analyzed documentation for deficiencies. We found that building maintenance, safety, and security at the Maplewood, North County, and Brentwood Post Offices did not meet prescribed standards. We identified 59 deficiencies at the three facilities that ranged from minor to more serious violations.