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Audit Reports

Aug
23
2019
Report Number:
FCS-FM-19-024
Report Type:
Audit Reports
Category: Finance

Postage Refunds – North Topeka, KS, Post Office

Background

This report presents the results of our self-initiated audit of Postage Refunds – North Topeka, KS, Post Office. OIG data analytics identified that the North Topeka Post Office issued postage refunds exceeding $38,000 from January 1 through March 31, 2019, for Account Identifier Code (AIC) 528, Refund of Permit Postage and Fees. The refunds represented 84 percent of total AIC 528 refunds issued during this period in the Central Plains District. The objective of this audit was to determine whether refunds for postage were valid, properly supported, and processed at the North Topeka Post Office.

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

R - 1 -- Direct the postmaster, North Topeka Post Office, to validate and process the current backlog of 111 refund requests as of May 22, 2019, and establish a procedure to process refund requests within a timely manner.

 Closed $0 Agree
2

R - 2 -- Reiterate to applicable North Topeka Post Office personnel the refund policies and procedures, to include the destruction of refunded postage.

 Closed $0 Agree