OIG data analytics identified Boston, MA, Fort Point Station had refunds by money order exceeding $37,000 for June through August of fiscal year (FY) 2018. Subsequent research disclosed refunds, issued by money order as well as those disbursed through Accounting Services Center, for June 2018, totaled $281,129, the highest in the nation for that month. Except for June, prior months of Quarter (Q)3 and the subsequent months of Q4 were all less than $500. The objective of this audit was to determine whether refunds for postage and fees at Fort Point Station were valid and properly supported.
Service is in the name, so you know it’s important. Indeed, U.S. Postal Service managers place service performance at the top of their priority list – sometimes even over the financial health of the agency, our recent audit...Read More