The Southgate, MI, Post Office is in the Detroit District of the Great Lakes Area. Employees use Account Identifier Code (AIC) 526, Refund Spoiled/Unused Customer Meter Stamps, to record refunds of spoiled/unused postage meter stamps from customer postage meters. OIG data analytics identified the Southgate, MI, Post Office with $125,012, or a 324 percent increase, in refunds from April 1 through August 31, 2019, compared to April 1 to August 31, 2018.
The spoiled and unused customer meter stamp refunds for the Southgate Post Office were 61 percent of the overall amount of refunds in the Detroit District for the same timeframe. This percentage ranked the highest in the Detroit District. Our objective was to determine whether meter refunds were properly issued, supported, and processed.