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Audit Reports

Aug
22
2019
Report Number:
FCS-FM-19-022
Report Type:
Audit Reports
Category: Finance

Meter Revenue Refunds – St. Paul, MN, New Brighton Branch

Background

This report presents the results of our self-initiated audit of Meter Revenue Refunds – St. Paul, MN, New Brighton Branch. The New Brighton Branch is in the Northland District of the Western Area.

The Postal Service uses Account Identifier Code (AIC) 526, Refund Spoiled/Unused Customer Meter Stamps, to record refunds of spoiled/unused postage meter stamps from customer postage meters. OIG data analytics identified that the New Brighton Branch recorded $50,125 to AIC 526 from April 1 to September 30, 2018. Meter revenue refunds at the New Brighton Branch accounted for 28 percent of all refunds processed under AIC 526 in the Northland District for the same timeframe, making the New Brighton Branch the facility with the most refunds in the Northland District for the scope period.

The objective of this audit was to determine whether meter revenue refunds were properly issued, supported, and processed. 

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

R - 1 -- Provide refresher training for the Retail Systems Software unit closeout process to all unit personnel, reiterating the requirements for reconciling information on Postal Service Form 1412, Daily Financial Report, to Postal Service Forms 3533, Application for Refund of Fees, Products and Withdrawal of Customer Accounts.

 Closed $0 Agree
2

R - 2 -- Provide refresher training on the refund process to all unit personnel, reiterating the requirements for processing meter revenue refunds, maintaining supporting documentation, and properly completing Postal Service Form 3533, Application for Refund of Fees, Products and Withdrawal of Customer Accounts.

 Closed $0 Agree