This management alert presents Access Issues Identified in the Mail Processing Environment. These issues came to our attention during our ongoing Review of Information Technology Network Performance audit. The issues require immediate attention and remediation.
Americans are a mobile bunch. Last year, the U.S. Postal Service processed nearly 37 million change of address (COA) requests, with most of them (20.6 million) submitted as hardcopy requests.
With COA service, residential and business customers can have their mail forwarded to a new...Read More