This management alert presents concerns regarding mail on a contractor’s trailer that was missing for 25 days. We identified these concerns during our review of U.S. Postal Inspection Service Vulnerability Risk Assessment Tool Assessments.
The customer is king, or queen. It’s an age-old mantra that rings especially true in this age of the “empowered” customer.
The U.S. Postal Service has a lot of kings and queens. Last year, 857 million retail customers visited the more than 30,000 USPS-managed retail spaces, generating...Read More