The Ypsilanti MPO is in the Detroit District in the Great Lakes Area. We conducted this audit in response to concerns related to delayed mail and package scanning raised by U.S. Representative Debbie Dingell, 12th District, Detroit, MI. Other concerns were directed to our Office of Investigations, as appropriate.
The Ypsilanti MPO has 44 city routes, 24 rural routes, and one contract delivery service route delivered by 104 carriers (47 full-time regular city carriers, 11 city carrier assistants, 26 regular rural carriers, three part-time flexible rural carriers, and 17 rural carrier associates).
During fiscal year (FY) 2018, the Ypsilanti MPO did not have any instances of mail reported as delayed and had two instances of mail reported as curtailed. The Ypsilanti MPO processed over 3.5 million mailpieces during FY 2018. During April, May, and June of 2019, there was one instance of delayed mail and eight instances of curtailed mail reported in the Customer Services Daily Reporting System.
Our objective was to evaluate the curtailed/delayed mail and package delivery scanning at the Ypsilanti MPO in Ypsilanti, MI.