Background

The Cedar Elm Station is in the Rio Grande District of the Southern Area. This delivery unit has 61 delivery routes (39 city and 22 rural) delivered by 89 carriers (52 city and 37 rural). We selected this unit based on our analysis of Enterprise Customer Care (eCC) complaint cases.

Our objective was to evaluate the package delivery scanning process on select routes at the Cedar Elm Station in San Antonio, TX.

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Comments (1)

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  • anon

    How may I find out if any of my packages that I have missing could be from this area?

    Jul 23, 2019