The Brightwood Station is in the Greater Indiana District of the Great Lakes Area. Our objective was to assess mail delivery service at Brightwood Station, which has 23 city delivery routes delivered by 32 city carriers. We selected Brightwood Station based on our analysis of carriers returning after 6:00 p.m. using data from the Enterprise Data Warehouse (EDW).

Read full report

Comments (3)

We welcome your comments related to the topic on this page. Complaints about the Postal Service, including lost, stolen or mishandled mail, that are unrelated to the content on this page, will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

Leave a comment

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
  • anon

    December 3rd and still waiting foe comment from you.....Makes one thing you do not read these comments.....

    Dec 03, 2019
  • anon

    Another audit where plants don't get their "stuff" out the door properly... Work backwards...To get carriers back in time management has to get the "stuff" to the post offices early enough to get sorted and prepared by clerks so carriers can get out the door. Now you have established the necessary IOP time at the post office. Now backtrack to the plant... This is the problem area. Plant operations must be in sync to get the "stuff" out the door on time to get the the post office's needed time. Your recommendation has no teeth, no proper recommendation and will not alleviate the problem.... Betcha go back in 6 months and the problem will have resurfaced... It's a joke when you come out with an audit and you never reaudit to see if the problem has been permanently solved... Please comment on my comments... Thank you.

    Nov 09, 2019
  • anon

    Still waiting for your response to my comment....

    Nov 12, 2019