This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at three select delivery units in the San Diego, CA, region (Project Number 22-077). These delivery units included the San Diego Downtown and Linda Vista stations in San Diego, CA; and the Ramona Main Post Office (MPO) in Ramona, CA. We issued interim reports to district management for each of these delivery units regarding the conditions we identified. In addition, we issued a report on the efficiency of operations at the Margaret L. Sellers Processing and Distribution Center (P&DC), which services these three delivery units.
May 16 2022