Background

The Columbia Main Post Office is located in the Gateway District of the Central Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning and mail delivery risks at the Columbia Main Post Office.

The delivery unit has 38 city routes which are delivered by 47 full-time carriers and 12 City Carrier Assistants. The unit also has nine rural routes delivered by eight full-time, seven Replacement Carriers, and six Assistant Rural Carriers. We chose the Columbia Main Post Office based on the number of stop-the-clock scans occurring at the delivery unit.

Our objective was to evaluate select mail delivery and customer service operations and determine whether internal controls were effective at the Columbia Main Post Office. We found issues related to package scanning and also the safeguarding of assets.

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Comments (3)

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  • anon

    I'm trying to locate my check some website said it could be traced and I would be notified when it was in my mailbox is there anyway you can tell me how I can do that without tracking number

    Jan 16, 2021
  • anon

    Thank you for your service and commitment to serve under stressing conditions. Recognizing this effort, my email is more an inquiry than complaint, however, my neighborhood has contacted our local branch for 29212 many times about the mail delivery, pick up of mail posted in our mailboxes. Realizing that the post office is impacted by the Covid virus just like any employer, however, the inconsistency in which we receive or have our mail picked up is a problem. Please let me know if there is a form to fill out, a name of the person to whom inquiries should be made. Thank you.

    Jan 12, 2021
  • anon

    I agreed that security rules and regulations shall be more strict; time-management wisely. I believed Any Carrier job is an independent individual managing handling process. People who's had longer Experienced with more Positive Outcomes Results Of better Employment ships; Meaning: the job has good pay rates, offers good benefits, and pretty self-explanator(Orders&Organizations&A Lot Of Properly Trained/Prepared Mentally and Physically

    Jan 06, 2021