This report presents the results of our audit to assess mail delivery on selected routes and retail counter services at the Bushwick Station, Brooklyn, NY. The Bushwick Station is in the Triboro District of the Northeast Area. This audit was initiated at the request of Congresswoman Nydia M. Velazquez of the 7th District, NY, based on concerns regarding misdelivered mail, missing packages, and unprofessional treatment.

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Comments (7)

  • anon

    Many of the carriers for my building do not follow protocol by leaving a pink slip for mail that is too big for the box. I have had several pieces of mail gone missing, probably stolen, due to packages being left in the front entrance way within inches of an insecure front door or left in the hallway for anyone to steal. Rare items that I cannot repurchase are among those missing, I spoke to someone from the station today who said that they "borrowed" carriers from other stations who don't know not to leave the mail unattended, is this not common sense? Why would you leave packages in areas accessible to the general public? Someone please investigate the practices in this zip code, the carriers need to be re-trained.

    Nov 25, 2019
  • anon

    Ive been having problems with bushwick usps for MONTHS. My email shows me mail pieces i should be receiving and theres been a handful of times where i don't receive any mail at all. If the mail does come its more than a week late. Ive tried checking off the pieces of mail that are missing so usps knows but i honestly don't think it does anything at all.Also instead of mail being put into the proper mail boxes its thrown onto the floor. Anyone can pick it up and just take it or just throw it away. I recently had to get mail fed ex’d to me because usps couldn't deliver the piece of mail the first time. This is getting ridiculous. As I type this I'm waiting on a package that should have been delivered today but I probably wont receive. If i can get any help in this situation it would much appreciated.

    Apr 20, 2019
  • anon

    I just wanna say thank you guys for fixing my small issue. Again thank you for all you guys do behind the seen.

    Apr 10, 2019
  • anon

    Do anyone really work at this I.C.P. In New York. Everyone has the same complaints I see. My package has been sitting on the same status since April 4th. This has too be a joke I see because we all are complaining about the same thing. This is unacceptable business practice even if your working for the federal government. Keep us safe customs worker at the safe time don't hold up the tax payers dollars. I've work for 2 of the big boys and I never saw this kind of foolishness. This can't be express service

    Apr 08, 2019
  • anon

    I have been waiting for a package to be delivered to me and was sent certified next day mail since the end of February 2019. On March 21, 2019, I received a notice that I missed said package. On Monday, March 25th 2019 I received another notice about the same package. Yesterday, March 27 I went to the Bushwick post office to retrieve the package and was told it was nowhere to be found. This package has some important documents that I have been waiting for. I think it is ridiculous, and Negligent of the postal service and it’s performance. The party that sent the package paid for and expected it to arrive within the time given. I am going to continue complaining to government officials regarding this matter.

    Mar 28, 2019
  • anon

    I've been trying to get locks put on our parcel bins for almost 2 years. all I get is put off. last December they came out n took our locks off the two bins. every time we get a package we get message to come to post office to pick up. there is no secure place . I call post office and they don't know . they say locKS come from DC and it could take a year to get them. they tell me that and try to try a supervisor at another postal annex in warren. they tell me try main office which I called in the first place. this has he been going on since Aug of 2017. it is rediculas. I don't know where to call. thanks if you could look into this matter BEBNY

    Mar 26, 2019
  • anon

    My mail is being return say unknown. Letter from the IRS , letters. From SSI. 3 months with out any money. The carrier says was not apartment number. Even though my name is in the box and he knows who lam. I am not allowed to talk to him conceding my mail and he is not allowed to talk to customers. He is not deliver my packages at the door. Boxes are always unlock. This has got to stop. Why am l not allowed to talk to the carrier. On March 14 the IRS send me a letter today is March 23 no letter. When l call the I Rd they told me my letter came back saying unknown. This has got to stop. Some days we get no mail. When l call the post office in zip 10039 I am told by supervision he sent the carrier somewhere eles. This has got to stop

    Mar 23, 2019