Comments (6)

The most direct way to report fraud, waste, misconduct within the Postal Service is via our Hotline form

Leave a comment

By submitting this form, you accept the Mollom privacy policy.
  • anon

    I am still waiting on a package sent from Norway on December 30th and today is January 24th! It has been sitting at ISC Chicago for 11 days with no change in status. USPS is completely unhelpful on the phone - after you wait 20 minutes on hold. I can't believe the utter incompetence.

    Jan 24, 2017
  • anon

    I mailed a package to London on January 6th, it went from Melbourne to Miami to West Palm, to Louisville, to Raleigh back to Louisville then back to Raleigh, then back to Miami and now to West Palm Beach on the 18th. What is wrong with this postal service. I paid $22.50 and was told the gift would get there within a week. It has now been 2 weeks. I would like a refund, since they screwed around with my mail. Evidently they don't know what they are doing.

    Jan 19, 2017
  • anon

    Hi i sent my package on 19 december from sacramento elk grove to kabul Afghanistan and the package reached kabul on 9th of January and when my family went to take the package the post office didnt give them the package they asked for 4000 afg which is 80$ why? Please need urgent help regard this as soon as possible. Thanks Adina amiri

    Jan 15, 2017
  • anon

    What your family paid is customs duties/taxes/fees for the pkg. When you ship a pkg, you pay for the postage to get it to the destination country. At the time it arrives in the destination country, in their customs, is only when duties/taxes/fees would be placed on the pkg. There is no way to pre-pay or know in advance if, or how much, any duties/taxes/fees would be. The next 3 pkgs you send may all be taxed, then next 3 you send may not be. All you pay for here is postage.

    Jan 23, 2017
  • anon

    That would be duty fee's and / or taxes on the imported goods. Those should not be shipping charges. All shipping charges are paid at the time of sending.

    Jan 17, 2017
  • anon

    Just like any shipping company inheriting a logistical responsibility to account for every container unloaded on U.S. soil, the CBP has a responsibility to inspect international shipments at the most efficient level possible. Pre-advance transmission of item-level data for postal packages should be a requirement for all PFP agreements between USPS and foreign postal operators. In addition USPS should actively engage in promoting 100% participation in ITMATT transmission for all UPU members, and maybe that’s something that should be on the agenda for the next UPU Congress. USPS and CBP must work together not only in ensuring security and revenue loss prevention, but also the processing speed of the whole operation. Pre-advanced electronic transmission of declared content/recipient data to CBP is the first step in the process to identify individual shipments requiring additional inspection. Maybe an inbound verification system will benefit the Postal Service to provide item-level verification for every foreign postal item landing on U.S. soil. That would bring us to air-ground partnership and it’s a totally different topic.

    Jan 13, 2017