Delivery Units - Summary of Results

  Controls Reviewed Deficiencies Identified – Yes or No
Saint Peters MPO  Maryville Gardens Station Chouteau Station Marian Oldham Station
  Unreported Delayed Mail No Yes No No
  Package Scanning Yes Yes Yes Yes
  Truck Arrival Scanning Yes Yes Yes No
  Property Conditions Yes Yes Yes Yes

We identified deficiencies affecting mail delivery, customer service, and property conditions at all four delivery units. Specifically, we found deficiencies with all four areas we reviewed.

P&DC – Summary of Results

  Audit Area Issues Identified
Yes No
  Clearance Times   x
  Delayed Mail x  
  Late and Extra Outbound Trips x  
  Load Scans x  

We identified deficiencies in three of the four areas we reviewed that affected the efficiency of operations at the St. Louis  P&DC.


We performed a self-initiated audit at the St. Louis, MO Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC during the week of May 2, 2022. The delivery units included the Saint Peters Main Post Office (MPO), Maryville Gardens Station, Chouteau Station, and Marian Oldham Station.

We issued individual reports for the four delivery units and the P&DC we visited. We also issued another report summarizing the results of our audits at all four delivery units with specific recommendations for management to address.


Delivery Unit Reports




Comments (1)

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  • anon

    All I see is ISSUE AFTER ISSUE.. when will it end?! The laziness of usps staff members is ABSOLUTELY INSANE.

    Jul 15, 2022