Delivery Units - Summary of Results

  Controls Reviewed Deficiencies Identified – Yes or No
Downtown San Diego Linda Vista  Ramona
  Unreported Delayed Mail No No No
  Package Scanning Yes Yes Yes
  Truck Arrival Scanning Yes Yes No
  Property Conditions Yes Yes Yes

We identified deficiencies affecting mail delivery, customer service, and property conditions at all three delivery units. Specifically, we found deficiencies with three of the four areas we reviewed.

P&DC - Summary of Results

  Audit Area Issues Identified
Yes or No
Yes No
  Clearance Times   X
  Delayed Mail X    
  Late and Extra Outbound Trips X  
  Load Scans X  

We identified deficiencies in three of the four areas we reviewed that affected the efficiency of operations at the M.L. Sellers P&DC.


We performed a self-initiated audit at the San Diego, CA, Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of January 31, 2022. The delivery units included the Downtown San Diego and Linda Vista Stations and the Ramona Main Post Office.

We issued individual reports for the three delivery units and the P&DC we visited. We plan to issue another report summarizing the results of our audits at all three delivery units that will contain specific recommendations for management to address.



Delivery Unit Reports



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