Delivery Units - Summary of Results

  Controls Reviewed Deficiencies Identified – Yes or No
N.Milwaukee Station Waukesha MPO Dr. Martin Luther King Jr. Station Bradley Carrier Annex
  Unreported Delayed Mail Yes No Yes Yes
  Package Scanning Yes Yes Yes Yes
  Truck Arrival Scanning Yes Yes Yes Yes
  Property Conditions Yes Yes Yes Yes

We identified deficiencies affecting mail delivery, customer service, and property conditions at all three delivery units. Specifically, we found deficiencies with all four areas we reviewed.

P&DC – Summary of Results

  Audit Area Issues Identified
Yes No
  Clearance Times   x
  Delayed Mail   x
  Late and Extra Outbound Trips x  
  Load Scans x  

We identified deficiencies in two of the four areas we reviewed that affected the efficiency of operations at the Milwaukee P&DC.

We performed a self-initiated audit at the Milwaukee, Wi, Processing and Distribution Center (P&DC) and four delivery units serviced by the P&DC during the week of June 27, 2022. The delivery units included the North Milwaukee and Dr. martin Luther King Jr. Stations, the Bradley Carrier Annex, and the Waukesha Main Post Office.

We issued individual reports for the four delivery units and the P&DC we visited. We plan to issue another report summarizing the results of our audits at all four delivery units that will contain specific recommendations for management to address.

We plan to issue the last of these six reports by late September. We will update this site with a link to each report as they are issued.

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
 
 

Delivery Unit Report

 

 

 

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